
Bella Experience
Available with Balcony, Ocean View
with Partial View and Interior cabins.
- Restaurants & Bars
- Entertainment & Activities
- Onboard Areas & Pools
- Guest Services & Cutting-Edge Technologies
UY +59 8 2901 5963
COL +57 6015086987
PE +51 17083776
Lun - Vie 9:00 - 20:00 · Sáb 10:00 - 14:00
MSC Cruises highly recommends guests are fully vaccinated in order to enjoy a superior experience while sailing with us. Guests who are not fully vaccinated will be required to purchase our Travel Insurance & COVID-19 Protection Services and will be subject to more stringent protocols which will be in place by the time you cruise. At the moment, these include but are not limited to the wearing of masks, the required purchase of MSC sponsored shore excursions in order to go ashore and required testing upon embarkation and while on board. Additional details will follow.
Please note that any guest, independent of vaccination or recovery status, who has COVID-19 symptoms and is confirmed positive with onboard testing will be isolated on board and disembarked at the home port at the end of the cruise (unless significant medical care is required before the end of the cruise, thus requiring emergency medical evacuation from the ship before the end of the cruise). These cases and close contact will be managed according to MSC Cruises Health & Safety Protocol.
MSC CRUISES COVID-19 REASSURANCE DETAILS FOR FULLY VACCINATED AND COVID-19 RECOVERED WITHIN 90 DAYS OF SAILING
For sailings on or before October 31, 2021, the following MSC Cruises COVID-19 Reassurance will be provided at no extra charge for fully vaccinated guests (with required proof of vaccination) as it relates to COVID-19 protection services:
• 100% cruise fare refund or future cruise credit for you, and your Travelling Party*, if any of you tests positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal.
• Pro-rated cruise fare refund or future cruise credit for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise.
• If you test positive for COVID-19 during the cruise, MSC Cruises will cover COVID-19 related costs as follows: emergency medical transportation (up to $10,000), medical treatment (up to $10,000), any required land-based quarantine, including lodging and meals (up to $4,000), and transportation home for you and your Travelling Party (up to $1,000). View description coverage/policy here.
*Traveling Party is defined as all family members and one non-family member travel companion booked in the same cabin as the guest.
COVID-19 RECOVERED WITHIN 90 DAYS OF CRUISE:
* CDC requirements for COVID-19 recovered guests in the last 90 days:
1. Paper or electronic copies of your previous positive viral test result (dated no more than 90 days ago), AND
2. A signed letter, on official letterhead that contains the name, address, and phone number of a licensed healthcare provider or public health official, stating that you have been cleared to end isolation and therefore can travel. A letter that states that you have been cleared to end isolation to return to work or school is also acceptable.
Please note that because of the unpredictability of the current worldwide pandemic, changes in rules and regulations implemented by countries may affect your ability to disembark at a port of call or your ability to visit certain areas of a country.
MSC Cruises strongly recommends that guests have health insurance provided through their own insurance provider. You can purchase MSC Cruises Travel Insurance & COVID-19 Protection Services (view description of coverage/policy below) or purchase travel insurance through your Travel Advisor or other insurance provider.
Not fully vaccinated guests (ages 12 and above) are required to purchase MSC Cruises Travel Insurance & COVID-19 Protection Services. You may not purchase any coverage outside of MSC Cruises. If you do not purchase MSC Cruises Travel Insurance & COVID-19 Protection Services, you will be denied boarding. This must be purchased prior to making final payment on your cruise. If you’ve already booked your cruise and have not purchased travel insurance, you may call 877-665-4655 if you booked direct with MSC Cruises or contact your Travel to add this to your booking prior to final payment.
Fully vaccinated and COVID-19 recovered guests (within 90 days of cruise) will be required to upload their vaccination card or proof of COVID-19 recovery prior to the cruise. In addition please note that proof of vaccination or proof of COVID-19 recovery with doctor’s note* must also be presented at the terminal during the check-in process
* CDC requirements for COVID-19 recovered guests in the last 90 days:
1. Paper or electronic copies of your previous positive viral test result (dated no more than 90 days prior to sailing), AND
2. A signed letter, on official letterhead that contains the name, address, and phone number of a licensed healthcare provider or public health official, stating that you have been cleared to end isolation and therefore can travel. A letter that states that you have been cleared to end isolation to return to work or school is also acceptable
The precautionary health and safety steps in the protocol are designed to mitigate the risk of COVID-19 transmission on board. If someone should fall sick, we have a fully equipped onboard 24/7 Medical Center with highly qualified medical staff who are fully trained for COVID-19 treatment and who are supported by a 24/7 ashore medical team.
In case of flu-like symptoms, guests should immediately notify the Medical Center and free treatment will be provided. If the onboard medical team determines a suspected COVID-19 case, a comprehensive isolation procedure and response plan, including contact tracing, will be activated in close cooperation with the health authorities.
Our main dining restaurants will continue to serve our guests with a wide array of inspiring dishes and high-quality cuisine. We are modifying the seating layout to enable safe physical distancing, and guests will have the same table and waiter throughout their cruise for extra peace of mind.
We have enhanced the cleaning and disinfecting of all venues, providing appropriate protective equipment to all servers and increasing the number of hand sanitizer stations at all restaurants.
Guests are required to wear face masks when entering the venue but are not required when seated in the restaurants.
Food will be plated and served by our crew at the buffet.
Our bars will be open and ready to serve our guests with their favorite cocktail or aperitif. To ensure we comply with the current social distancing recommendations, our staff will deliver drinks at the table and we will limit the capacity of each venue. Face masks do not need to be worn by our guests when seated in bars and lounges for vaccinated and COVID-19 recovered guests. Not fully vaccinated guests must wear face masks.
You can save time by personalizing your cruise before getting on board. Manage your booking online and easily add drink packages or dining experiences, book shore excursions with our special pre-cruise rates.
Yes, guests will enjoy our onboard award-winning entertainment with a few modifications:
- Reduced theatre capacity to allow for empty seats between guests
- Extended entertainment program so tall guests can enjoy our award-winning shows
- Pre-booking of shows and activities to manage the number of participants
Our Kids Club and family activities will welcome kids and parents in a healthy and safe environment while ensuring a fun and enjoyable experience.
New measures include reduced capacity, a streamlined registration process, contactless temperature check and hand sanitization upon entry. We're adding new exciting activities and family game shows that will be available for booking up to one day in advance. Toys and water will be provided by our staff, while personal belongings are not permitted as an additional safety measure.
MSC Aurea Spa and Fitness facilities and services will be available* with enhanced health and sanitation measures, extended opening hours and reduced capacity in public spaces. Onboard services are subject to changes based on local regulations or other restrictions, in the context of the COVID-19 situation.
For health and comfort, guests will pre-book spa treatments, fitness sessions and thermal area visits by phone.
Fitness machines and equipment, spa areas and treatment rooms will be thoroughly disinfected after each use as well as deep-cleaned and disinfected every night.
All Spa staff have been trained on rigorous health and sanitation measures and will wear appropriate protective equipment.
*Depending on ship-class, the following experiences will be closed until further notice: Saunas, Steam Rooms, Heat Baths Whirlpools, Ice & Snow Experiences. Salt Relax Room, Harmonic Relax Rooms, Experience Showers, Heated Loungers will remain open to our guests.
Fully vaccinated or COVID-19 recovered guests in the last 90 days are free to go ashore in each port of call, including our exclusive private island, Ocean Cay MSC Marine Reserve, or enjoy one of our many offered shore excursions.
Not fully vaccinated guests will not be allowed to go ashore unless they purchase a shore excursion through MSC Cruises. On Ocean Cay MSC Marine Reserve, not fully vaccinated guests may spend the day as they wish or purchase one of our many offered shore excursions. .
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MSC Cruises